We at United Telecare Inc. do not expect to have anyone ask for a refund as
we strive to keep our rates low and our quality of service high. Should you
ever need a refund, here is our refund policy.
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| 1. | The $20.00 setup fee is not refundable.
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| 2. | The request for a refund must be made from within the users on-line account. Or it can be requested in
writing via registered mail by the person ordering the service. The letter of request must be mailed to:
United Telecare Inc.
Customer Service Dept.
P.O. Box 174
Aurora, MN 55705
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| 3. | The refund amount will be calculated using the following formula:
The original amount paid (minus) the $20.00 setup fee (minus) the cost of the complete or partial weeks used.
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| 4. | Please allow 3 weeks for refunds to be processed and mailed.
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Should you have any questions regarding this refund policy, please feel
free to contact our office using the contact page or by calling customer service at 1-218-550-5005.
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